The information provided on this website does not constitute therapeutic, health or medical information or advice.
Consultation Confirmation Fee Deposit
A consultation deposit of R300 is required to secure your appointment.
This deposit will be offset against your procedure and/or products price.
Your Consultation Fee deposit will be forfeited for any of the following:
- if you fail to cancel or reschedule at least 24 hours prior to your appointment
- if you do not show up on the day
- if you are more than half an hour late for your appointment
- if you cancel or postpone, and subsequently do not go through with your request for services within 2 months of making your booking
Without exception the following applies:
Gift Certificates may be used for any Permanent Makeup Procedures, Aesthetic Treatment, and products or devices offered at Body Worx.
Gift Certificates are NOT refundable.
Gift Certificates must be used within the period of validity.
Any amounts not used after expiration of validity will be lost.
Devices with pins from 0.25mm to 1.0mm for face and neck are generally used at home, provided that the device is used in the correct manner.
Devices with pins of 1.5mm and upwards, that might penetrate the skin, should be used with caution.
We source what we have found to be well-known and reputable, high quality CE and RoHS certified products, directly from the manufacturers, that are certified GST (General Safety Testing), distributed and used by home and professional users worldwide.
The responsibility is on you, the buyer, to ascertain whether the procedures, treatments, products and devices on this website are suitable for your particular application and purposes, your skin type, your salon and/or your therapists
By placing an order through this website you warrant that you fully understand the nature of the device you are buying and will be using.
Furthermore, you warrant that you understand that you can damage the skin with incorrect use.
Topical Products Applied to the Skin
You understand that not all skin products are suitable for use during or after microneedling procedures. Body Worx provides suggestions based on available product information.
Security & Payment
www.body-worx.co.za is hosted at www.Afrihost.com, a leading South African ISP.
www.body-worx.co.za owns a dedicated SSL Certificate, issued by Afrihost and certified by GeoTrust Inc.
This means your visit to the website is secure throughout your browsing and shopping session, ensuring your security even before you register to buy, or enter any of your personal details.
Payment for products via www.body-worx.co.za is by credit or debit card, or EFT. Payment is processed on Payfast own secure server, a leading South African payment gateway.
Your payment information, such as credit card or debit card details, is entirely secure and is not stored by Body Worx website or the database.
We collect the essential information from buyers - in respect of your name, billing address and shipping address, email and contact telephone number - so that we can process your order, and deliver your products. We do not store any of your payment or credit card information.
Your privacy is of paramount importance to us. We assure you that we do not provide data to 3rd parties, and that we will use your personal contact information only for correspondence in relation to Body Worx information, product updates and changes, and related specials and services.
Refunds & Returns
Body Worx will not refund or replace any used or opened items under any circumstances what so ever.
In terms of our Consumer Protection Act, you are entitled to return any product within 7 days, UNOPENED and UNUSED and in its original packaging, for a full refund of the product price only, excluding shipping. You remain liable for shipping costs both ways (that means the original shipping cost to get the product to you, plus the cost of shipping to return it to us) plus a 10% handling fee.
All refunds will incur a 10% handling fee.
The products being returned must arrive in Johannesburg strictly WITHIN 14 DAYS of the package arriving at the shipping destination depot in your area.
The refund will be processed within 7 days of the products arriving back in Johannesburg, after inspection for intact packaging and any damage, less shipping costs both ways, and less a 10% handling fee.
Where a machine or device is defective, you may return the product for exchange, provided that it is received in Johannesburg within 14 days of you, the buyer, having received the product/s.
In the case of a defective device, Body Worx will either refund or replace a defective Derma Pen or Derma Roller device, provided that notification of the defect is received by Body Worx in writing, and within 7 days of client receiving the device. Shipping cost for replacement of a defective product will be for the expense of Body Worx.
Any refund agreed upon will be made to the original purchaser only, and is not negotiable.
Needle cartridges will not be refunded or replaced, nor may they be returned to Body Worx, under any circumstances.
Care of Your Devices
Products must be handled with utmost care to maintain the manufactured standard and mechanical precision.
Your Derma Roller should last you 6 months if used once or twice a week, and if used correctly, and properly cared for.
Derma Roller pins may NOT come into contact with a hard surface. If a Derma Roller is dropped, on any kind of surface, whether a hard or soft surface, it should NOT be used again. The pins may have been bent, blunted, or chipped and will cause dmagae to skin if used as such.
Derma Pen needle cartridges are brittle and fragile. If a Derma Pen needle cartridge is subjected to any kind of pressure, on any kind of surface, whether a hard or soft surface, whether attached to the Pen or on its own, it should NOT be used again. The pins and cartridge casing may have been bent, blunted, cracked or chipped, and may cause damage to skin if used as such.
Body Worx takes no responsibility whatsoever, nor may it be held liable in any way, or for any reason whatsoever, for damage caused to skin, or body, or person, for any reason, including but not limited to, any incorrect product selection or purchase, and/or incorrect use of any and all devices and accessories, and or the use of skin products before, during or after use of a device.
By checking the accept and agree box, and proceeding with your order, you signify your acceptance and agreement of the terms set out above.